Frequently Asked Questions

Below are some frequently asked questions about Midwest Garage Door Colorado Springs and the products and services we offer. Just click the plus button next to the question to see the answer.

Garage Doors and Openers FAQs

How to Winterize your Garage Door

Company Information

What areas do you service?

We provide services to residents and businesses in the following counties in Colorado: El Paso, Douglas, Pueblo, Chaffee, Teller, Lincoln, Elbert and surrounding counties too! Call (719) 329-0400 or (303) 898-9332 to schedule an appointment!

How long have you been in business?

Midwest Garage Door Company was founded in 1994 in Pawnee, IL and still today remains a leading provider of garage doors, openers and other accessories. For more information, please visit the About Us section of this site.

What methods of payment do you accept?

We accept cash, checks, Visa, MasterCard and Discover.

Will the installer call me before he or she comes?

Yes, we will gather all pertinent information before heading your way. In most cases, the installer will call you prior to arriving to complete your installation, service or repair.

Do you offer any type of warranty?

Yes, our warranty covers 18 months up to 3 years on various products. Contact us for more information.

Do you provide free estimates?

Yes, our sales staff will come to your home and provide a free written estimate for replacement of garage doors, openers, and sections.

Are your installers certified?

Yes, all of our installers have earned their certification through the Institute of Door Dealer Education and Accreditation. All installers require testing and a minimum of two years of experience. All non-certified installers are registered in the program and must be certified upon reaching their two years of experience.

What is an I.D.E.A. accredited dealer?

IDEA, or Institute of Door Dealer Education, is a voluntary program in which applicants must complete a comprehensive six-part study course covering all aspects of the residential and commercial door and access systems industry.   We are one of only a few companies in the area to meet all IDEA certification standards.

What is the U.S. Department of Labor Apprenticeship Program?

This Apprenticeship is a combination of on-the-job training and related instruction in which each member of our team learns the practical and theoretical aspects of a highly skilled occupation. Apprenticeship programs can be sponsored by individual employers, joint employer and labor groups, and/or employer associations.

How much horsepower does my garage door opener need?

The horsepower your garage door opener needs depends on the size and weight of your door. A 1/2 horsepower opener is typically sufficient for single-car garage doors. For smoother operation and durability, you may need a 3/4 or 1 horsepower opener for heavier, double-car, or insulated doors.

Why doesn't my garage door open smoothly?

A garage door that doesn’t open smoothly could be due to several factors, including misaligned tracks, worn rollers, or improper lubrication. It may also be an issue with the opener or springs. Regular maintenance and prompt repairs can help keep your door operating smoothly.

How often should I have my garage door serviced?

We recommend servicing your garage door at least once a year to ensure all components are working properly and to address any wear and tear before it leads to larger issues. Regular maintenance can extend the life of your door and opener.

What safety features should my garage door opener have?

Modern garage door openers should include safety features such as automatic reverse, motion sensors, and manual release mechanisms. These features ensure safe operation and prevent injuries or damage if the door encounters an obstacle while closing.

Do MyQ Smart Entry Systems need access to the internet?

Yes, MyQ Smart Entry Systems require internet access to connect to the MyQ app on your smartphone. This lets you remotely control your garage door, receive notifications, and monitor activity from anywhere. A stable Wi-Fi connection is recommended for seamless functionality.

Can I integrate my garage door opener with my smart home system?

Yes! Many modern garage door openers, such as those equipped with MyQ technology, can integrate with smart home systems like Google Home, Amazon Alexa, and Apple HomeKit, allowing you to control your garage door with voice commands or through your smart devices.

Is my garage door opener compatible with smart home technology?

If your garage door opener is MyQ-enabled or can connect with Wi-Fi, it is likely compatible with most smart home systems. However, if you have an older opener, you may need to upgrade or purchase an additional smart garage door hub to enable smart functionality.

What are the benefits of a smart garage door system?

A smart garage door system offers convenience and peace of mind by allowing you to remotely open, close, and monitor your garage door. It can send alerts if the door is left open, schedule automatic closures, and integrate with other smart devices for enhanced home security.

Why does my garage door make loud noises when opening or closing?

A noisy garage door can be caused by worn-out rollers, loose hardware, or lack of proper lubrication. Sometimes, it could be due to issues with the springs or tracks. Regular maintenance, including lubricating the moving parts, can help reduce noise and prolong the life of your door.

What should I do if my garage door won’t open or close?

First, check if your opener’s power is out or if the remote batteries need replacing. Also, inspect the safety sensors near the base of the door to ensure they’re aligned and free from obstructions. If the issue persists, it may be a problem with the door’s springs or the opener, requiring professional repair.

How do I know if my garage door springs need to be replaced?

Signs that your garage door springs need replacement include difficulty opening the door, a noticeable spring gap, or loud snapping sounds when the door is in operation. If you notice any of these signs, contact Midwest Garage Door Colorado Springs to replace the springs safely.

Can I repair my garage door opener myself?

While minor issues like replacing batteries or reprogramming remotes can be handled yourself, mechanical and electrical repairs should be left to professionals. Attempting to repair garage door openers or springs without proper expertise can be dangerous and may lead to further damage.

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